Terms and Conditions

Welcome to Open Sharaton ApS! These Terms and Conditions (“Terms”) govern your use of our website and services. By accessing or using our website or services, you agree to abide by these terms. If you do not agree with any part of these terms, please refrain from using our website and services.

1. Services

  • Open Sharaton ApS offers a range of African street food products and services, including but not limited to food truck catering, event catering, and delivery services.
  • All food products and services are provided in accordance with Danish food safety regulations and industry standards.

2. Orders and Payments

  • Orders can be placed online through our website, via phone, or in person at our food truck.
  • Payment for orders is due at the time of purchase, unless otherwise arranged.
  • We accept various payment methods, including credit/debit cards, MobilePay, and cash.

3. Delivery

  • Delivery options are available for certain products and services. Delivery fees may apply based on location and order size.
  • We strive to deliver orders promptly and efficiently, but delivery times may vary depending on demand and external factors.

4. Refunds and Returns

  • Refunds and returns are subject to our Refund and Returns Policy, available on our website.
  • Customers have the right to withdraw from their purchase within a specified period. Please refer to our Right of Withdrawal Policy for details.

5. Privacy

  • Open Sharaton ApS respects your privacy and is committed to protecting your personal information. Please refer to our Privacy Policy for details on how we collect, use, and safeguard your data.

6. Code of Conduct

  • We maintain a professional and friendly environment for all customers and staff.
  • Any behavior deemed inappropriate or disruptive may result in refusal of service.

7. Liability

  • Open Sharaton ApS is not liable for any allergic reactions or health issues resulting from the consumption of our products. Customers are responsible for disclosing any allergies or dietary restrictions before ordering.

8. Intellectual Property

  • All content on our website, including images, text, and logos, is the property of Open Sharaton ApS and may not be used without permission.

9. Amendments

  • We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website.

10. Contact Information

  • If you have any questions or concerns about these Terms and Conditions, please contact us at info@opensharaton.dk.

By using our website or services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.